Please tell us whether you use an iPhone or an Android phone, and which mode you are in: Parent, Child, Self-Control or Partner.
On your own phone choose Parent, create an account and note the 6-character code. On your child's phone choose Child, complete the setup steps and enter the code at the last step.
Apple does not reveal app names to HISN. Apps are chosen on the child's iPhone in Apple's own picker, and the parent's phone sees only how many were chosen. To change them, tap Allow app changes on the parent phone, then pick again on the child's iPhone within 15 minutes.
iPhone applies changes when HISN is opened on the child's phone, or at the next scheduled time such as a prayer window or bedtime. Open HISN on the child's phone once to apply them immediately.
In Self-Control mode you invite a friend by email. Once they accept, any request to lift a restriction goes to them for approval.
Open Settings → Delete Account (Parent and Self-Control), or Delete Account at the bottom of the Partner screen. This permanently deletes your account and everything stored with it. If you cannot use the app, email us from the address on your account and we will delete it within 30 days.
See also our Privacy Policy.